Frequently Asked Questions
Where are you located?
Within the courtyard at Haigh Woodland Park.
Do you have to pay to park?
All customers get 30 minutes free parking. Take a ticket on entry to the car park and the same ticket will let you out if your stay is less than 30 minutes.
How much is delivery?
£4.50 – 2nd Class signed for.
£2.00 – Delivery to WN postcode
FREE collection in store.
How quickly will you dispatch my order?
We dispatch all orders or will have it ready in store within 3 working days of the order being placed. Most orders contain handmade chocolate so we do our best to make all the chocolate as quickly as we can.
What time do you deliver to Wigan postcodes?
We deliver orders between 4pm and 8pm. You will get a text confirmation on the day of your delivery.
What time are you open for collection?
To see our most up to date opening times, please visit our ‘about us’ page.
How will I know when my order has been dispatched or is ready for collection?
We will send you an email when your order has been dispatched or is ready for collection. If you have chosen the postage option then this will be followed up by an email with tracking information.
Do you do wedding favours?
Yes, we have a wide range of bespoke packaging and chocolates that are perfect as wedding favours. To make an appointment for a free quote, please get in touch.
Do you do personalised chocolate?
Yes, get in touch and we can chat through the various options available.
Do you cater for events?
Yes, we have worked with some larger companies to cater for their events including The Christie, ITV and Manchester Fashion Festival. Get in touch and we can show you the various bespoke options we have available.
I am looking to stock your chocolate in my store or with my products, is this something you do?
Yes of course, we stock our chocolate in a couple of shops at the oment s well as people using our products in their hampers. Please get in touch for more information.